Things you shouldn't say to a Yarn Shop Owner (LYSO) Part 1
Yesterday, while the insulation debacle was unfolding, I was working on this blog post. You see, I got a little sidetracked, so I'm going to finish it now. Here's an abbreviated transcript of a phone call I received yesterday from a local woman whom I will call from now on Mrs. Imnotacustomer.
Me: "Good afternoon, Log Cabin"
She: "Is this the yarn store?"
Me: "Yes, how can I help you" (my first mistake)
She: "I'm having trouble with this slipper pattern"
Me: "Yes?" (oh no, not my bulky slipper pattern again)
She: "Well, it's the little phentex slipper pattern from the back of the label on the yarn"
Me: "I don't sell phentex."
She: " I know, I bought it at Walmart. But the pattern's wrong. Just look at it. (I don't have a copy of this pattern, I don't have any phentex, and I'm too far gone in this discussion to ask her to call Walmart for help).
Me: (exasperated) "What's wrong with it?"
She: reads the pattern to me line by line. I begin to check my email, google how to install cocoon cellulose insulation and just let her talk. "Blah, blah, blah, knit 3 rows ending with a wrong side row, but if I start with a knit row, and knit three rows, I end up with the wrong side facing, and the right side is supposed to be facing and what should I do?"
Me: thinking to myself that she really shouldn't ask me that! "I'm sorry I can't help you, perhaps you should call phentex, their phone number is probably on the label."
She: "Okay, I'll do that. But if they can't help..."
Me: "Sorry I couldn't help. Good bye, hope you solve your problem." Click
Really, some people's children!
Now, shortly after this phone call, I'm wandering around in the yarn shop putting stuff away, filling the empty yarn bins with stock, and just generally tidying up and getting ready or the two workshops this weekend, when there is a loud cracking sound and a man's leg falls through the ceiling. See previous post for the details on that.
It's been a day, folks, it's been a day.
Me: "Good afternoon, Log Cabin"
She: "Is this the yarn store?"
Me: "Yes, how can I help you" (my first mistake)
She: "I'm having trouble with this slipper pattern"
Me: "Yes?" (oh no, not my bulky slipper pattern again)
She: "Well, it's the little phentex slipper pattern from the back of the label on the yarn"
Me: "I don't sell phentex."
She: " I know, I bought it at Walmart. But the pattern's wrong. Just look at it. (I don't have a copy of this pattern, I don't have any phentex, and I'm too far gone in this discussion to ask her to call Walmart for help).
Me: (exasperated) "What's wrong with it?"
She: reads the pattern to me line by line. I begin to check my email, google how to install cocoon cellulose insulation and just let her talk. "Blah, blah, blah, knit 3 rows ending with a wrong side row, but if I start with a knit row, and knit three rows, I end up with the wrong side facing, and the right side is supposed to be facing and what should I do?"
Me: thinking to myself that she really shouldn't ask me that! "I'm sorry I can't help you, perhaps you should call phentex, their phone number is probably on the label."
She: "Okay, I'll do that. But if they can't help..."
Me: "Sorry I couldn't help. Good bye, hope you solve your problem." Click
Really, some people's children!
Now, shortly after this phone call, I'm wandering around in the yarn shop putting stuff away, filling the empty yarn bins with stock, and just generally tidying up and getting ready or the two workshops this weekend, when there is a loud cracking sound and a man's leg falls through the ceiling. See previous post for the details on that.
It's been a day, folks, it's been a day.
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